I am a customer service representative at Aesop Emporium, with a degree in Communications and Journalism. I am a writer and producer of multimedia digital content, who is seeking a graduate position that is aligned with my studies and skills. The ideal organisation is one that has a positive community impact as part of its purpose. The ideal role is one that enables me to make a contribution across a variety of activities and provides me the opportunity to learn from others and develop my skills.

Writing Portfolio Environment

Gumnut Trails forge new pathways into Melbourne’s north and west for young families

Flemington local Christina Carter launched Gumnut Trails in September last year to provide adventure guides for kids at Melbourne’s local parks, beaches, and reserves.

Christina has always loved urban Melbourne but upon starting a family, memories of the green landscapes of her childhood made her want to give that experience to her daughter. During lockdowns the need for nature became even more vital, so with her husband and three-year-old daughter they stepped out to find some wilderness to ex

Docklands Studios investment secures new domestic and international film production

The Victorian and Commonwealth Governments will deliver cutting-edge new virtual production infrastructure and economic support at Docklands Studios Melbourne for the new TV series Metropolis by NBCUniversal’s Universal Studio Group.

Metropolis is an eight-part television series inspired by the Fritz Lang science fiction work set in a dystopic city in the future where a utopic culture of people exist above a struggling working class underworld. The project is expected to contribute $188 million

Malthouse Upgrade to bring more outdoor events to Southbank

The Malthouse Theatre is having a $4.6 million upgrade to refresh the Southbank arts precinct and draw audiences to outdoor events in time for the Malthouse’s 2022/23 summer season.

The upgrade will secure the successful custom-built outdoor stage as an annual fixture on the Malthouse Theatre’s calendar, which debuted in 2021 as a part of the venue’s rollout of covid-safe measures in the wake of the pandemic.

The outdoor stage has been a popular addition to the theatre’s recent offerings, with

New sculpture “with heart”

Sculpture artist Jenny Reddin has installed a sculpture on Little Collins St to inspire office workers returning to the city and spread joy to passers-by.

Ms Reddin said she was “inspired to create a work where the figure is as much described by the empty space as by the crisscross of metal bar.”

The robust two-metre sculpture, which weighs 50kg, draws upon the experience of people finding connection through heartfelt communication and care for one another in community.

The figure resembles a

Curriculum Vitae

Profile: Communication and Journalism Graduate

A 2022 graduate of RMIT Bachelor of Communication (Journalism) with experience working in customer service, journalism, communications, social media and copy editing. I have an eye for detail and a high degree of fairness, collaboration, enthusiasm and motivation. My journalistic projects have included a diversity of subjects across a range of businesses. These have informed my ability to write on many subjects and for a broad range of readerships in various mediums.

I have a keenness for team projects while maintaining consistent personal initiative. The nature of university coursework allowed me to overcome challenges with meeting deadlines through applying shrewd task prioritising.

In recent years I have volunteered for not-for-profits and have found that their purpose and reason for being, which goes beyond the commercial imperative, resonates with me.

I am seeking a graduate position that is aligned with my degree. The ideal organisation is one that has a positive community impact as part of its purpose. The ideal role is one that enables me to make a contribution across a variety of activities and provides me the opportunity to learn from others and develop my skills.


Employment Summary

Role

Organisation                                

Employment Type 

Dates

Customer Consultant            

Aesop

Permanent employee              

09/2021 — present

Retail Assistant

Sheridan 

Casual employee

07/2020 — 09/2021

Studio Support

Liquid Room

Casual employee

01/2020 — 03/2020

Nanny

Independent

Casual

03/2016 — 07/2020

Waitress

Black Squirrel Cafe

Casual employee

12/2017 — 03/2018

Waitress

Spud Bar

Casual employee

01/2017 — 12/2017

Editorial Intern

Meanjin

Internship

07/2022 — 10/2022

Journalist Intern

Hyperlocal News

Internship

04/2022 — 06/2022

Communications Intern

The Lost Dogs’ Home

Internship

11/2021 — 02/2022

Cinema Assistant

Alliance Française

Volunteer

03/2024

Pick Pack Team Member

Foodbank Victoria 

Volunteer

01/2024

Gallery Host

Victorian Artists’ Society

Volunteer

07/2023

Head of Digital Content

Avalon Centre

Volunteer

06/2020 — 12/2020


Education Summary

Institution

     Qualification

          Dates

RMIT

     Bachelor of Communication (Journalism)

          2018 — 2022

Australian Yoga Academy

     Advanced Diploma of Yoga Teaching

          2018 — 2019

Haileybury College 

     Victorian Certificate of Education

          2017


Employment
AESOP — SKIN, HAIR AND BODY CARE — CUSTOMER CONSULTANT SEP 2021 – PRESENT

Role: To give considered consultations to customers about our products, including skin, hair and body care. Responsibilities: Hosting and conversation, physically demonstrating products, conducting stock inventories, visual merchandising, visiting Aesop head office for training, business development and social events.

Achievements: Consistently meeting or exceeding varying KPI targets including average transaction value, unit per transaction, cross-category sales and profile linkage. I was one of a select few who hosted this year’s ‘Queer Library’ event at Aesop QV, where visitors were welcome to take a complimentary book from a selection of diverse authors.

SHERIDAN — QUILT COVERS, SHEETS, TOWELS — RETAIL ASSISTANT JUL 2020 – SEP 2021

Role: To help customers choose the right bed and bath products during informative and dynamic consultations. Responsibilities: Customer service with personal and trade clients, visual merchandising, store maintenance, team building and communication.

Achievements: Consistent positive feedback from upper management on my presentation of the store and visual merchandising.

LIQUID ROOM — WELLNESS STUDIO — STUDIO SUPPORT JAN 2020 – MAR 2020

Role: To act as the front of house representative and conduct administrative tasks.

Responsibilities: Customer service, managing the daily schedule of bookings, sales and marketing, studio maintenance, operating with a cloud-based online scheduling and business management software for the wellness services industry called the MindBody system.

Achievements: I was consistently able to upgrade customers from introductory offers to longer term and higher investment memberships, while maintaining genuine customer relations.

NANNYING — AFTER SCHOOL CARE FOR CHILDREN MAR 2016 – JUL 2020
BLACK SQUIRREL CAFE — WAITRESS DEC 2017 – MAR 2018
SPUD BAR — FOOD AND BEVERAGE ATTENDANT JAN 2017 – DEC 2017

Internships
MEANJIN MAGAZINE — MELBOURNE UNIVERSITY PUBLISHING — EDITORIAL INTERN JUL 2022 – OCT 2022

Role: Reviewing, copy editing and proof-reading fiction, essay and article submissions to support the editing process of Melbourne University Publishing.

Responsibilities: I wrote critical reviews of each submission, commenting on the strength of narrative or argument, syntax and subject matter in reference to newsworthiness for the publication.

Achievements: I was acknowledged as a contributing editor in the 2022 Spring edition.

HYPERLOCAL NEWS — CENTRAL MELBOURNE NEWSPAPERS — JOURNALIST INTERN APR 2022 – JUN 2022

Role: To write articles for Hyperlocal News (CBD, Docklands, Inner City, North West City and Southbank News) and assist senior reporters with editing and photography.

Responsibilities: I sourced and pitched story ideas in the newsroom covering urban planning, arts, environment and community-based stories of newsworthiness. I organised and hosted interviews, took professional DSLR photos, proofread copy and met tight deadlines.

Achievements: Several of my stories were published.

THE LOST DOGS’ HOME — PET ADOPTION AGENCY — COMMUNICATIONS INTERN NOV 2021 – FEB 2022

Role: To assist social media and website content creation to create interest in adopting from the organisation.

Responsibilities: Answering adoption queries via email, interviewing customers, writing social media posts about personal adoption stories, writing and updating website articles on animal welfare and pet care.

Achievements: My supervisor noted how I received a greater than usual response rate from adopters on the email account I managed, and this resulted in a larger volume of social media posts to be published.


Volunteering
ALLIANCE FRANCAISE — FRENCH FILM FESTIVAL — CINEMA ASSISTANT MAR 2024

Role: I am a member of Alliance Française de Melbourne, where I have undertaken comprehensive French language courses and attended community events. This year I am volunteering my general assistance at the Alliance Française French Film Festival.

Responsibilities: Setting up the theatre with decorations, check-in tables and refreshment stations, welcoming patrons, helping with queue management and ushering guests inside.

Achievements: Contributing to the smooth operation of the French Film Festival.

FOODBANK VICTORIA — HUNGER RELIEF CHARITY — PICK PACK TEAM MEMBER JAN 2024

Role: To pack supermarket goods for Foodbank’s charity partner orders, which are distributed throughout Australia to front-line charities and school breakfast programs to help feed people in need.

Responsibilities: Use warehouse technologies and machinery to pack pantry items onto pallets. Achievements: As a team, we packed enough goods to deliver over one thousand meals to those in need.

VICTORIAN ARTISTS’ SOCIETY — OPEN HOUSE MELBOURNE WEEKEND — GALLERY HOST JUL 2023

Role: Gallery host, front of house service, information guide.

Responsibilities: Hosting and informing gallery visitors about the history and ethos of an iconic Melbourne building, the VAS, while they viewed current exhibits celebrating Melbourne.

Achievements: Fostering community enthusiasm and appreciation for Melbourne’s architecture.

AVALON CENTRE — HOMELESSNESS CHARITY — HEAD OF DIGITAL CONTENT JUN 2020 – DEC 2022

Role: Rallying for donation and volunteer support from local communities through social media. Responsibilities: Manage social media accounts including Facebook, Instagram and X, collect data analytics and report on digital developments at weekly meetings.

Achievements: Increased online engagement on social media by implementing a weekly content schedule and making photo and video content from volunteer events more consumable to audiences.


Education
RMIT BACHELOR OF COMMUNICATION (JOURNALISM) 2018 – 2022

What I learned: How to produce my own news stories for print, radio, TV and podcast. I became familiar with DSLR and film cameras, recording studios, Adobe Audition, Premiere Pro, data visualisation tools and website-building platforms.

Achievements: I had two reports aired on Triple R’s live news bulletin, livestreamed a report for Newsline on Channel 31, and my capstone project was a finalist in Democracy’s Watchdogs’ annual award for student journalism.

AUSTRALIAN YOGA ACADEMY ADVANCED DIPLOMA OF YOGA TEACHING 2018 – 2019

What I learned: Yogic history, philosophy, anatomy, physiology and teaching principles. Achievements: Being able to teach a sixty-minute yoga sequence to my peers.

HAILEYBURY COLLEGE VCE 2017

What I learned: I completed VCE English, Literature, Psychology, French and Maths — all subjects which informed my further studies.

Achievements: I was House Captain, Homeroom captain and a member of the Student Representative Council, and was a successful contributor to swimming, rowing and hockey clubs.


Referees available upon request.